Terms & Conditions

Welcome to Holly Boutique!
These Terms and Conditions outline the rules for using our website and shopping with us. By accessing our online store and making a purchase, you agree to be bound by these terms.

1. General Information

Napier Boutique (“we”, “us”, “our”) operates this online store and offers fashion products for sale.
By using our website, you confirm that you are at least 18 years old or have parental/guardian consent.
We reserve the right to update or amend these terms without prior notice.

2. Orders & Payment

All orders are subject to availability and confirmed payment.
We accept major payment methods, including credit/debit cards and secure online payment solutions.
All prices are displayed in NZD and include applicable GST unless otherwise stated.
We reserve the right to cancel or refuse any order at our sole discretion.

3. Shipping & Delivery

We ship orders throughout New Zealand and internationally.
Estimated delivery times are indicative only and may vary depending on destination and external factors.
Customers are responsible for providing accurate delivery information. We cannot be held liable for delays or lost packages caused by incorrect addresses.

4. Returns & Exchanges

We accept returns and exchanges within 30 days of delivery. Items must be returned in original condition with all tags attached.
Refunds are issued to the original payment method once the returned item is received and approved.
Sale items and custom-made products are non-returnable.
Customers are responsible for return shipping costs unless the item is faulty or incorrectly delivered.

5. Product Descriptions & Pricing

We strive to provide accurate product descriptions and images, but colours may vary slightly depending on screen settings.
We reserve the right to change prices without notice.

6. Intellectual Property

All content on this website – including text, images, logos, and designs – is the property of Napier Boutique and is protected by copyright laws.
Any unauthorised use, reproduction, or distribution of this content is strictly prohibited.

7. Privacy Policy

We respect your privacy and protect your personal information. Please refer to our [Privacy Policy] for details on how we collect, use, and store your data.

8. Limitation of Liability

Napier Boutique will not be held liable for any direct, indirect, or incidental damages resulting from the use of our website or products.
We do not guarantee that our website will always be available, error-free, or uninterrupted.

9. Governing Law & Jurisdiction

These Terms and Conditions are governed by and interpreted in accordance with New Zealand law.
Any disputes will be resolved by the courts of New Zealand.